Designing and Operationalizing a GCC for a US Packaging Solutions Leader
MOAR Advisory successfully navigated a US-based Fortune 500 packaging leader in establishing a scalable GCC in India, reducing vendor dependency through integrated shared services.
About the Customer
The US-based Fortune 500 global leader in packaging solutions specializes in sustainable packaging for consumer and industrial products. The company sought to build internal capabilities in technology, HR, and finance to drive efficiency and long-term scalability.
Problem Statement
The organization faced heavy reliance on third-party vendors, necessitating a rapid shift to a fully operational, compliant GCC in India. Key objectives included building an in-house technology team for application development and IT support, achieving aggressive scaling to 150 FTEs in Phase 1 and 300 in Phase 2, and establishing foundational HR, finance, and IT infrastructure from day zero.
Impact Achieved
MOAR Advisory enabled rapid scaling of a 50-FTE tech team with leadership hires within 60 days, alongside compliant HR, finance, and organizational design frameworks for immediate operations. The initiative delivered 90% offer conversion rates, 95% onboarding success, and strong employer branding through targeted, localized EVP messaging to attract top talent.
How MOAR Advisory Enabled Impact
MOAR Advisory provided an integrated shared services approach, advising on organization design, governance, and tax alignment while implementing HR and finance policies, compensation structures, and systems. The firm managed end-to-end recruitment, set up temporary workspace and IT infrastructure for 100 FTEs, and offered comprehensive services including GCC strategy, advisory, and execution to ensure seamless operational readiness. This holistic support positioned the client for sustained growth and independence.